Last Revised October 20, 2024

This Privacy Policy (“Policy”) describes how iTechFlex (“we,” “us,” or “our”) collects and uses your information when you use the iTechFlex application (“Application”) and our services. By using the Application, you consent to the collection, use, disclosure,

1. SCOPE AND APPLICATION
This Policy applies to temporary workers in all job roles (“Workers” or “you”) compliant with the laws of Florida, who use the Application to connect with Users seeking to hire Workers for temporary positions.

2. CONSENT AND WEBSITE/MOBILE PLATFORM PERMISSIONS
By using this Application, you consent to our use, disclosure, storage, and collection of your personal information described in this Policy. Mobile platforms (e.g., iOS, Android) have permission systems that allow you to control what data applications can access. You can typically choose to grant or deny these permissions. Our Application is also accessible through a web browser. By using the Application on a web browser, you consent to the collection and use of your information as described in this Policy.

3. COLLECTION OF INFORMATION

* Information You Provide to Us
We collect information you provide directly, such as when you create an account, use our services, contact support, or communicate with us. This may include your name, email, phone number, postal address, previous jobs, education, profile picture, and other information you choose to provide
* Information We Collect When You Use Our Application
o Location Information: We collect precise location data when you use the Application to find jobs. If you grant permission, we may also collect your device’s location when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
o Contacts Information: If you grant permission, we may access and store contact information from your device’s address book.
o Transaction Information: We collect details related to your use of our services, including jobs completed, pending jobs, order details, date and time of service, amount charged, and other related transaction details.
o Usage and Preference Information: We collect information about how you interact with our services, preferences, and settings. This may include dates and times, pages viewed, and system activities. We may use cookies, pixel tags, and similar technologies for this purpose.  
o Device Information: We may collect information about your device, including the hardware model, operating system, unique device identifier, advertising identifiers, and network information.
o Communications Data: We may collect call data, including the date and time of calls or SMS messages, phone numbers, and the content of SMS messages. We may also receive information through online chat features.
o Log Information: We collect server logs, which may include your IP address, access times, pages viewed, browser type, and referring website.
o Information from Other Sources: This may include information from payment providers (e.g., Google Wallet), social media services (e.g., Facebook), and your feedback/ratings.

4. HOW WE USE YOUR INFORMATION

We use your information to:
o Provide and Improve Services: Facilitate payments, send receipts, provide customer support, develop new features, authenticate Workers, and send product updates.
o Perform Internal Operations: Prevent abuse, troubleshoot issues, conduct data analysis, and monitor usage.
o Facilitate Communication: Enable communication between Users and Workers.
o Send Communications: Send you information about iTechFlex products, services, and promotions.
o Research and Analyze: Analyze your use of the Application.
We retain your information only as long as necessary to fulfill these purposes and comply with legal obligations.

5. Disclosure of Worker Information to Third Parties
We may share your information:
o With Users: To enable them to connect with you and offer you jobs. This may include your name, photograph, qualifications, description of services, availability, and location.
o As Directed by You: To share information with others, such as estimated arrival times.
o Publicly: If you submit information in a public forum.
We may share your information with third parties if:
o Necessary to resolve disputes, enforce agreements, or comply with legal obligations.
o Necessary to protect the safety, rights, or property of iTechFlex, the Application, or any third party.
o Necessary for partners, consultants, or service providers to carry out work for us.
o Shared in an anonymized form that cannot be used to identify you.
o You provide consent.
Your information may be stored and processed in the United States or any other country where iTechFlex operates.

6. PROTECTION OF PERSONAL INFORMATION
We have security measures in place to help protect your information. However, we are not responsible for the security practices of other websites linked to from the Application.

7. COOKIES, ANALYTICS SERVICES, AND ADVERTISING SERVICES PROVIDED BY THIRD PARTIES
We may allow third parties to provide analytics and advertising services. These entities may use cookies, web beacons, SDKs, and other technologies to track your activity on our Application and other websites.

8. Additional Rights

o Access Rights: We comply with requests to access, correct, or delete personal information in accordance with applicable law.
o Account Information: You can modify your information or delete your account by updating your account settings or deleting the Application.
o Location Information: You can disable location tracking through your device settings.
o Contact Information: You can manage contact information permissions through your device settings.
o Children’s Rights: The Application is not intended for children under 18. If you become aware that your child has provided us with information, please contact us immediately.


9. Contacting Us
If you have any further questions about this Policy, please feel free to contact us at the following address:

I-TECH Corporate Office
7236 Merrill Rd
Jacksonville, FL 32277

Telephone: (904) 381-1911
Email: info@itechpersonnel.com


10. Changes to This Policy
We may update this Policy at any time by posting a revised version on our website. Your continued use of the Application signifies your acceptance of the updated Policy
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